This Privacy Policy enunciates the privacy and data protection principles followed by Azentio Software Private Limited (hereinafter referred to as “Azentio”) and its Group with regards to personal information of its clients, partners, employees (current or former employees, or trainees), applicants, contractors, prospects and vendors, whose personal information are processed by Azentio ("Data Subjects").

This Privacy Policy explains the use and protection of personal information collected by Azentio. It applies to any personal information you provide to Azentio and, subject to local laws, any personal information we collect from other sources.

Throughout this Privacy Policy, “Azentio” refers to Azentio Software Private Limited, including its affiliates and Group companies (also referred to as “we”, “us”, or “our”).

This Privacy Policy covers our information practices, including how we collect, use, share and protect the personal information provided to us.

Azentio may provide links to third-party websites for your convenience and information. If you access those links through the Azentio website, you will be exiting Azentio website. Azentio does not control those sites or their privacy practices, which may differ from Azentio’s practices. We do not endorse or make any representations about third-party websites. The personal information you choose to provide to or that is collected by these third parties, including any social media websites featured on our website, is not covered by Azentio’s Privacy Policy. We strongly recommend you review the privacy statement or policy of any website before submitting your personal information.

We may also provide social media features on our website that enable you to share Azentio information with your social networks and to interact with Azentio on various social media sites. Your use of these features may result in the collection or sharing of information by you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand how the information provided by you could be used or shared by those sites.

Azentio will not be liable for any unsolicited information provided by you. You consent to Azentio using such information as per Azentio’s Privacy Policy.

Personal Information Collected By Azentio:

We may collect personal information such as your First Name, Last Name, E-mail Address, Job Title, Organization Name, Country, City and Phone Number.  When you provide information that enables us to respond to your request for products or services, we will, wherever permissible by relevant laws, collect, use, and disclose this information to third parties for the purposes described in this Privacy Policy.

Personal Information That You Provide To Azentio Directly Through Website Or Emails:

We may collect personal information such as your First Name, Last Name, E-mail Address, Job Title, Organization Name, Country, City and Phone Number, Industry type when you fill forms on or raise a query through our website, or send emails, call us or write to us.

How We Use Your Data:

The personal information we collect may be used to:

• Provide information and services as requested by you
• Assess queries, requirements, and process requests for products and services
• Provide subscription related services and information
• Enable you to download marketing materials
• Perform client communication, service, billing and administration
• Conduct data analysis
• Assess website performance and usage analysis
• Generate  leads
• Run marketing or promotional campaigns
• Create brand awareness
• Provide better services and generate demand
• Market products and services based on legitimate business interest under the applicable law; or
• Conduct personal data processing necessary to fulfil other contractual obligations.

The data that we may receive directly from you is completely voluntary and at your option. Where consent is required specifically, we will obtain consent before processing.

Sharing Of Personal Information With Third Parties:

Azentio will share personal information about you with affiliates, partners, service providers, group entities and non-affiliated companies to provide products or services you’ve requested, under the following circumstances:

1. We may share information with the Group for legitimate business purposes
2. We may provide the information to trusted entities who work on behalf of or with Azentio under strict confidentiality agreements. These entities may use your personal information to help Azentio communicate with you about offers from Azentio and for other legitimate business purposes. However, these companies do not have any independent right to further share or disseminate this information
3. We may share information with statutory authorities, government institutions, law enforcement agencies or other bodies where required for compliance with legal requirements
4. We may use the information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims
5. We may share information where we believe it is necessary in order to investigate, prevent, or take action against any illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law
6. We may share information with our empanelled vendors for assistance w.r.t setting up business meetings post your consent
7. We may share information where we believe it is necessary in order to protect or enforce Azentio’s rights, usage terms, intellectual or physical property or for the safety of Azentio or associated parties
8. We may share information about you if Azentio is acquired by or merged with another company after ensuring such company offers an equivalent level of protection for personal data.

Preferences:

Azentio takes reasonable steps to keep your personal information accurate and complete. You can access or update your personal information in the following ways: 

Profile:

If you have created a profile or account on our website, you can update your contact information after you log into your account.

 Newsletter:

If you request electronic communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in the communication.

 Email:

You can contact us at the e-mail or postal address listed in the "Contact Us" section at the bottom of the Policy. Please include your current contact information, the information you are interested in accessing and your request with regard to the same if any. We will endeavour to respond to your request, subject to reasonable limitations provided by law, unless it infringes on the privacy of other individuals. If we are unable to entertain your genuine request, we will provide you with the reason for refusal and inform you of any exceptions relied upon.

 Data Protection And Confidentiality:

Azentio has implemented reasonable and adequate physical, technical and administrative security measures to protect personal information from loss, misuse, alteration or destruction.

Azentio discloses information to third parties only for legitimate purposes such as our service providers and agents who are bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purpose. Azentio will ensure through formally executed contracts that the service providers are committed to “same level of data protection” as applicable data protection laws and regulations. Azentio will take reasonable steps to ensure that all dealings in personal information shall:

• Be processed fairly and lawfully
• Be obtained only with the consent of the information provider
• Be collected, only when:

• The information is collected for a lawful purpose connected with a function or activity of Azentio; and
• The collection of the sensitive personal data or information is considered necessary for that purpose

• Be available for review by the information provider, as and when requested
• Be kept secure against unauthorized or unlawful processing and against accidental loss, destruction or damage, as per the prescribed standards to protect the quality and integrity of your personal information.

Your ("Data Subjects”) Rights With Respect To Your Personal Information:

Your rights may differ depending on applicable data protection local laws. We respect your right to be informed, access, correct, request deletion or request restriction, portability, objection, and rights in relation to automated decision making and profiling, in our usage of your personal information as may be required under applicable law. We also take steps to ensure that the personal information we collect is accurate and up to date. Subject to such laws, you may have the following rights:

• You have the right to know what personal information we maintain about you
• We will provide you with a copy of your personal information upon request
• If your personal information is incorrect or incomplete, you have the right to ask us to update it
• You have the right to object to our processing of your personal information
• You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable laws and may impact your access to some of our services
• You can have the right to access your personal information
• You have the right to object to processing of your personal information where it is so conducted by automated means and involves any kind of decision-making
• Further, you have the option to file a complaint for suspected or actual violations of your data protection rights with the relevant supervisory authority.

Right To Opt-Out:

Azentio respects your privacy considerations and hence provides an option to you, to not provide the data or information sought to be collected.

Further, you can also withdraw your consent which was earlier given to Azentio (which shall not affect the lawfulness of processing based on consent before its withdrawal), and the same must be communicated to Azentio in writing. Please note you can always unsubscribe to marketing communication through clicking unsubscribe available in the marketing communication(s) you receive.

Access And Rectification:

You have a right to request access to your personal information. You may send us a request for access.

You also have the right to correct any inaccuracies in your personal information. If you have an account with Azentio.com, this can usually be done through the appropriate "Your Aaccount" or "Your Profile" section on the website. Otherwise, you can send us a request to rectify your data by writing to us at contactus@azentio.com. We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information.

Retention Of Personal Information:

We will retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as performance of a contract, complying with our legal obligations, resolving disputes, and enforcing our policies. In relation to personal information collected, Azentio reserves the right to delete the same as soon as the purpose for which it was collected ceases, or the information is no longer needed.

Disclosure Of Information:

Azentio may share your personal information with your consent, or where the disclosure is necessary for compliance with a legal obligation or where required by government agencies mandated under law to procure such disclosure. It shall also take steps to ensure that the information transferred to a third party is not further disclosed by it except where permissible under law.

 Overseas Transfer:

Azentio may transfer your personal information across geographical borders to Azentio Group or service providers as permitted by law if required for the purposes described in this Privacy Policy.

Authenticity:

Azentio shall not be responsible for the authenticity of the personal information supplied to it by its service providers, whose duty is to ensure that the information provided by them or their employees is authentic.

Grievance Redressal:

Any grievance or complaint, in relation to the processing of personal information, should be sent to Azentio in writing to the following contact email ID. Grievance shall be redressed as expeditiously as possible. The contact information for the Grievance: contactus@azentio.com

Effective Date:

This Privacy Policy is effective from June 30^th, 2022 and it supersedes any and all existing polices on the subject matter.

Changes To This Privacy Policy:

Please note that this Privacy Policy may be subject to change from time to time. The revised Privacy Policy will accordingly be published on this page. We will not reduce your rights under this Privacy Policy without your explicit consent. Please regularly check this Privacy Policy to ensure you are aware of the latest updates with respect to the same. This Privacy Policy was last updated on June 30^th, 2022.

Contact Us:

If you have any questions or comments regarding this Privacy Policy or the processing of your personal information, please contact us by writing to: contactus@azentio.com